Your Google Business Profile star rating is a crucial metric for attracting new customers. It represents the average of all the star ratings left by your customers on Google Search and Maps. A higher average rating generally leads to increased trust, visibility, and ultimately, more business.
This calculator helps you quickly determine your current average star rating based on the number of reviews you have received for each star level. It uses a simple weighted average formula, mirroring how Google calculates your public rating.
How the Calculation Works:
The average star rating is calculated using a weighted average. Each star rating is multiplied by the number of reviews received for that rating. These products are then summed up and divided by the total number of reviews.
Total Number of Reviews = # 5-Star + # 4-Star + # 3-Star + # 2-Star + # 1-Star Reviews
Why This Matters:
Customer Trust: A high rating signals reliability and quality service.
Local SEO: Google uses ratings as a ranking factor in local search results.
Conversion Rates: Higher ratings can significantly improve the likelihood of a customer choosing your business.
Feedback Analysis: While this calculator focuses on the average, reading individual reviews provides valuable qualitative feedback.
Using the Calculator:
Simply enter the count of reviews for each star category (1-star through 5-star) into the fields provided. Click "Calculate Average Rating," and the tool will instantly display your current average star rating. This is useful for monitoring your reputation, setting goals for improvement, and understanding your standing in the eyes of your customers.
function calculateGoogleRating() {
var fiveStarReviews = parseInt(document.getElementById("fiveStarReviews").value);
var fourStarReviews = parseInt(document.getElementById("fourStarReviews").value);
var threeStarReviews = parseInt(document.getElementById("threeStarReviews").value);
var twoStarReviews = parseInt(document.getElementById("twoStarReviews").value);
var oneStarReviews = parseInt(document.getElementById("oneStarReviews").value);
// Validate inputs: ensure they are non-negative numbers
if (isNaN(fiveStarReviews) || fiveStarReviews < 0) fiveStarReviews = 0;
if (isNaN(fourStarReviews) || fourStarReviews < 0) fourStarReviews = 0;
if (isNaN(threeStarReviews) || threeStarReviews < 0) threeStarReviews = 0;
if (isNaN(twoStarReviews) || twoStarReviews < 0) twoStarReviews = 0;
if (isNaN(oneStarReviews) || oneStarReviews < 0) oneStarReviews = 0;
var totalReviews = fiveStarReviews + fourStarReviews + threeStarReviews + twoStarReviews + oneStarReviews;
if (totalReviews === 0) {
document.getElementById("result").innerHTML = 'Your Average Google Star Rating: —';
return;
}
var weightedSum = (fiveStarReviews * 5) + (fourStarReviews * 4) + (threeStarReviews * 3) + (twoStarReviews * 2) + (oneStarReviews * 1);
var averageRating = weightedSum / totalReviews;
// Format the average rating to one decimal place
var formattedRating = averageRating.toFixed(1);
document.getElementById("result").innerHTML = 'Your Average Google Star Rating: ' + formattedRating + '';
}