How is Attrition Rate Calculated?
Attrition rate, often referred to as churn rate or turnover rate, is a critical human resources metric that measures the rate at which employees leave a workforce over a specific period. Understanding how to calculate this metric is essential for businesses to evaluate employee retention strategies, company culture, and operational stability.
The Standard Attrition Formula
To calculate the attrition rate accurately, you need three key data points: the number of employees at the start of the period, the number of new hires, and the number of separations (employees who left). The standard formula generally accepted by HR professionals is:
Where the Average Number of Employees is calculated as:
Step-by-Step Calculation Example
Let's walk through a practical example to clarify the math. Suppose you are calculating the annual attrition rate for a company with the following data:
- Start Headcount (Jan 1): 200 employees
- New Hires: 20 employees
- Separations: 15 employees
Step 1: Calculate End Headcount
First, determine how many employees remained at the end of the period.
200 (Start) + 20 (Hires) – 15 (Left) = 205 Employees
Step 2: Calculate Average Headcount
(200 + 205) / 2 = 202.5 Average Employees
Step 3: Calculate Percentage
Divide the separations by the average and multiply by 100.
(15 / 202.5) × 100 = 7.41%
Why Attrition Rate Matters
A high attrition rate can indicate underlying issues within an organization, such as poor management, lack of career growth, or non-competitive compensation. Conversely, a very low attrition rate might suggest stagnation. Industry averages vary significantly; for example, retail and hospitality typically see higher rates compared to finance or engineering.
Types of Attrition
When analyzing your data, it is helpful to distinguish between different types of attrition:
- Voluntary Attrition: Employees leaving of their own accord (resignation).
- Involuntary Attrition: Employees whose employment is terminated by the company (layoffs, firing).
- Internal Attrition: Employees moving to different departments within the same company (often excluded from company-wide churn but relevant for department stats).
Using the calculator above allows you to quickly benchmark your retention efforts and identify trends over monthly, quarterly, or annual periods.