Enter your store metrics below to calculate your abandonment rate.
Abandoned Cart Rate:0%
Total Abandoned Carts:0
Estimated Revenue Lost:$0.00
Analysis:Enter data to see analysis.
function calculateShopifyRate() {
var cartsInput = document.getElementById("cartsCreated").value;
var purchasesInput = document.getElementById("completedPurchases").value;
var aovInput = document.getElementById("avgOrderValue").value;
// Validate inputs
if (cartsInput === "" || purchasesInput === "") {
alert("Please enter both 'Total Carts Created' and 'Completed Purchases'.");
return;
}
var carts = parseFloat(cartsInput);
var purchases = parseFloat(purchasesInput);
var aov = parseFloat(aovInput);
// Logic checks
if (isNaN(carts) || isNaN(purchases) || carts < 0 || purchases carts) {
alert("Completed purchases cannot be higher than total carts created.");
return;
}
if (carts === 0) {
alert("Total carts cannot be zero for this calculation.");
return;
}
// Calculation Logic
// Formula: ((Carts – Purchases) / Carts) * 100
var abandonedCarts = carts – purchases;
var abandonmentRate = (abandonedCarts / carts) * 100;
// Calculate potential revenue lost if AOV is provided
var revenueLost = 0;
var hasAOV = !isNaN(aov) && aov > 0;
if (hasAOV) {
revenueLost = abandonedCarts * aov;
}
// Update DOM
document.getElementById("rateResult").innerText = abandonmentRate.toFixed(2) + "%";
document.getElementById("abandonedCount").innerText = abandonedCarts.toLocaleString();
if (hasAOV) {
document.getElementById("revenueLost").innerText = "$" + revenueLost.toLocaleString(undefined, {minimumFractionDigits: 2, maximumFractionDigits: 2});
document.getElementById("revenueRow").style.display = "flex";
} else {
document.getElementById("revenueRow").style.display = "none";
}
// Analysis Text
var analysisElem = document.getElementById("analysisText");
if (abandonmentRate <= 60) {
analysisElem.innerText = "Excellent! Your rate is well below the industry average (~70%).";
analysisElem.style.color = "#008060";
} else if (abandonmentRate <= 75) {
analysisElem.innerText = "Average. You are performing within standard industry benchmarks.";
analysisElem.style.color = "#e6a23c";
} else {
analysisElem.innerText = "High. Your rate is above average. Check your checkout flow and shipping costs.";
analysisElem.style.color = "#d93025";
}
document.getElementById("result").style.display = "block";
}
How to Calculate Abandoned Cart Rate on Shopify
Understanding your Abandoned Cart Rate is critical for any Shopify store owner. This metric reveals the percentage of potential customers who add items to their cart or initiate checkout but leave without completing the purchase. A high rate indicates friction in your checkout process, unexpected costs, or technical issues.
The Formula: Abandoned Cart Rate = ((Total Initiated Checkouts – Completed Purchases) / Total Initiated Checkouts) * 100
Understanding the Inputs
To use the calculator above effectively, you need to gather specific data points from your Shopify Analytics dashboard:
Total Carts Created / Initiated Checkouts: This represents the total number of sessions where a user showed intent to buy by adding items to the cart or clicking "Checkout".
Completed Purchases: The number of those specific sessions that resulted in a successful transaction.
Average Order Value (AOV): While not strictly necessary for calculating the percentage, knowing your AOV helps you estimate the Total Revenue Lost, which is often a more motivating metric for taking action.
What is a "Normal" Abandoned Cart Rate?
According to the Baymard Institute, the average documented online shopping cart abandonment rate is approximately 69.99%. However, this varies by industry:
Fashion & Apparel: Often higher due to "window shopping".
Electronics: Lower due to higher research intent.
Mobile vs. Desktop: Mobile abandonment rates are typically higher (over 80%) due to user interface challenges.
If your Shopify store's rate is consistently above 75-80%, you likely have specific issues that need addressing.
5 Ways to Reduce Cart Abandonment on Shopify
Be Transparent About Costs: Unexpected shipping costs and taxes are the #1 reason for abandonment. Display shipping costs early or offer free shipping thresholds.
Enable Guest Checkout: forcing users to create an account creates friction. Allow guest checkout to speed up the process.
Offer Multiple Payment Options: Ensure you support Apple Pay, Google Pay, PayPal, and Shop Pay to make the transaction seamless.
Optimize Page Speed: A slow checkout page erodes trust and patience. Optimize your images and minimize apps running on the checkout page.
Use Exit-Intent Popups: Capture users before they leave by offering a small discount or free shipping if they complete the purchase immediately.
Recovering Lost Revenue
Even with a perfect checkout flow, abandonment will happen. Use Shopify's built-in Abandoned Checkout Recovery emails. Sending an automated email 1 hour and 10 hours after abandonment can recover between 5% to 10% of lost sales automatically.