GA4 Exit Rate Calculator
Calculate the percentage of visitors who leave your site after viewing a specific page.
Understanding Exit Rate in GA4
In Google Analytics 4 (GA4), the Exit Rate is a metric that reveals how often a specific page is the last one a user views before ending their session. Unlike Bounce Rate, which measures users who leave after viewing only one page, Exit Rate applies to any page in a multi-page session.
The GA4 Exit Rate Formula
The calculation for Exit Rate is straightforward:
Step-by-Step Calculation Example
Imagine you are analyzing your "Contact Us" page performance in GA4:
- Total Views: 5,000 (Total times the page was loaded)
- Number of Exits: 1,200 (Number of sessions that ended on this page)
- Calculation: (1,200 รท 5,000) = 0.24
- Result: 0.24 * 100 = 24% Exit Rate
Exit Rate vs. Bounce Rate: What is the Difference?
Many marketers confuse these two metrics, but they tell different stories:
- Bounce Rate: The percentage of sessions that were not "engaged" (e.g., lasted less than 10 seconds or had 0 conversion events).
- Exit Rate: Specifically measures if a page was the final page in a session, regardless of how many pages the user visited before it.
Is a High Exit Rate Bad?
Not necessarily. Context is key when interpreting your GA4 data:
- Bad High Exit Rate: A high rate on a landing page or the first step of a checkout funnel suggests users are getting frustrated or lost.
- Good High Exit Rate: A high rate on a "Thank You" page or a "Receipt" page is expected, as the user has completed their journey.
How to Find Exit Data in GA4
To find these numbers in your GA4 property, navigate to Reports > Engagement > Pages and screens. You may need to customize the report by clicking the pencil icon (Edit comparisons) and adding the "Exits" metric, as it is not always visible in the default view.