How is Walmart Ogp Pick Rate Calculated

Walmart OGP Pick Rate Calculator

For Walmart associates working in Online Grocery Pickup (OGP) or Digital Operations, the Pick Rate is the primary Key Performance Indicator (KPI) used to measure productivity. It measures how fast an associate picks items from the shelves compared to the time spent in an active pick walk.

Understanding how this metric is calculated can help associates improve their scores, manage their time better, and meet department goals (typically aimed at 100 items per hour or higher).

The Core Formula:
Pick Rate = Total Items Picked ÷ Active Picking Time (in Hours)

Step-by-Step Calculation Logic

The system essentially performs simple division, but the nuance lies in how time is tracked.

1. Items Picked

This is the count of individual units scanned into totes. If a customer orders 5 cans of soup, and you scan all 5, that counts as 5 items toward your rate, not 1.

2. Active Picking Time

The timer for your pick rate usually starts when you scan the first item (or sometimes when you enter the pick walk) and ends when you stage the final tote. It is crucial to note that the system calculates the rate in Items Per Hour (IPH).

To calculate this manually:

• Convert your minutes into a decimal of an hour (Divide minutes by 60).
• Add full hours.
• Divide the item count by this time decimal.

Example Calculation

Let's say you picked 105 items and your pick walk took 45 minutes.

1. Convert time to hours: 45 ÷ 60 = 0.75 hours.
2. Apply formula: 105 ÷ 0.75 = 140.
3. Result: Your pick rate is 140 items per hour.

Factors That Affect Your Pick Rate

While the math is straightforward, several real-world variables impact the final score:

• Nil Picks: If you cannot find an item and mark it as "Item Not Found" (Nil Pick), you spent time looking for it, but you gained 0 items for that time. This lowers your rate significantly.
• First Time Pick Rate (FTPR): This is a separate metric measuring how often you find the item on the first try without substituting or nil-picking. While separate, a low FTPR often correlates with a lower pick rate due to time wasted searching.
• Commodity Type: Picking "General" or "Ambient" usually yields a higher rate than "Oversized" or "Unknown," where items are further apart or harder to handle.
• Staging Time: Since the timer often runs until the walk is completed/staged, spending too much time organizing your cart before ending the walk will hurt your score.

Tips to Improve Your Walmart OGP Pick Rate

1. Scan Fast, Bag Later: Some associates prefer to scan items quickly to stop the "gap" timer and bag at the end, though this depends on store policy. Generally, bagging as you go efficiently is the standard.
2. Know Your Path: Creating an efficient pick path prevents backtracking. If you know the store layout better than the handheld creates the path, you can anticipate the next location.
3. Equipment Maintenance: Ensure your printer has battery and paper before starting a walk to avoid stopping mid-walk.
4. Stay in the Walk: Do not exit the pick walk unless necessary, as re-entering can sometimes reset timers or cause data glitches, though usually, the timer pauses only between walks.